LATEST ON COVID-19

SAFETY PROTOCOLS & TRAVEL REQUIREMENTS IN OUR DESTINATIONS

We would like to update our clients and guests in regard to what’s the coronavirus current situation in Ecuador and our offered destinations. 

Our guests health and safety are our priority; so here you will find updated information on the entry requirements to our destinations, as safety protocols we are applying for every trip.

Mainland Ecuador

ECUADOR MAINLAND

  1. INTERNATIONAL AIRPORTS AT QUITO AND GUAYAQUIL

 

Quito and Guayaquil Airports where the first international airports to re-open their operations in the region and have remain open since June 1st, 2020. Both airports set strict safety sanitation protocols for their arrival and departure flights. For our guests, this will be complemented with Link Experiences safety procedures.

 

  • ENTRY REQUIREMENTS FOR ECUADOR

NEW: Vaccinated travelers can now enter to Ecuador and its Galapagos Islands with their vaccination card!

  • All travelers entering Ecuador must present a mandatory negative RT-PCR test  test carried out up to 72 hours before entering Ecuador. As an alternative, travelers can present their vaccination card against COVID-19 with its complete doses valid at least 14 days before their flight.
  • Children under 2 years and crew members are exempt from presenting a negative test or vaccination card upon arrival in Ecuador.
  • Any person who has been diagnosed with COVID-19 with a positive RT-PCR, with more than one month from the date of onset of symptoms and who continues to present positive RT-PCR tests, as long as there are no symptoms, must present a medical certificate issued in the country of origin that guarantees his or her health status for entry to Ecuador.
  • Airlines that operate to Ecuador must verify at the point of origin that the passenger has an RT-PCR negative  test or the vaccination card prior to boarding. In the case of not having the proof, the airline must prevent the passenger to board the plane.
  • All passengers should fill out a Health Form upon their arrival in Ecuador.
  • Quito Airport has installed thermal cameras throughout the terminal to control passengers’ body temperature upon their arrival.
  • A traveler who presents high temperature or a symptom related to COVID-19 (regardless of their negative result of PCR a), will be directed to an isolation room and then to the nearest health center or hospital to complete his/her clinical evaluation. If it is determined that it is a “suspicious” case, a rapid antigen test will be carried out and if it is positive, it must comply with mandatory isolation for 10 days. Residents of Ecuador will perform isolation at the address they declare upon entry and non-resident travelers will perform isolation at the hotel regulated by the Ministries of Tourism and Government.

 

  • INTERNATIONAL ARRIVALS PROCEDURES
  • As the entrance to the international arrival gate will be restricted, our tour guides will be waiting for our guests outside the airport´s door with a Link Experiences sign with our guest’s name. Tour guides will take guests to its private transport.
  • Before entering into the vehicle, tour guides will provide alcohol and disinfect travelers´ luggage before loading into the vehicle.
  • Face masks are mandatory to use throughout the transfer journey to the hotel.

 

  • AIRPORT DEPARTURES PROCEDURES 
  • All passengers must do their web check-in in advance. In case you need assistance with the web check-in, please inform your tour guide or any Link Experiences staff; we will be happy to help you!
  • Due to the new procedures at the airport, our tour guides will accompany our guests to the main entrance of the airport. Guests should enter by themselves to the airport.
  • Guests should arrive at the airport at least 2 hours before a domestic flight and 3 hours before an international one.
  • For travelers returning to the S. a federally mandated COVD testing requirement is now necessary. Therefore, we would be very happy to assist you by coordinating a test taking in one of the authorized laboratories in the country or directly at your hotel in Quito or Guayaquil. The antigen or PCR test price is around USD $40 per person and are normally delivered in less than 24 hours.
  • In addition, please consider that in Galapagos there is not widely COVID testing. Therefore, if your last days of your itinerary are planned at the Galapagos, it is probable we would need to partially modify your itinerary or add some extra days in Quito, Guayaquil or other land destinations. If this is necessary, we would first inform and coordinate directly with our guests.
  • Face masks use is mandatory at the airport.

 

  1. TOUR GUIDES AND LAND TRANSPORTATION

Our tour guides and drivers must strictly follow the established safety protocols that we have prepared to prevent the spread of COVID-19.

We have established the following standards:

  • All transfers will be offered on a private basis and vehicles will be daily disinfected before each service.
  • Guides and drivers should always have with them alcohol and hand sanitizer and at the private transport unit as well.
  • The use of face masks is mandatory at vehicles and during the guiding services.
  • Social distancing will be followed in each service, and transportation, keeping a proper distance between travelers.
  • Each guide and driver will have additional stock of face masks in case our guests required an extra one during the trip.
  • Physical interaction such as shaking hands is forbidden between tour guides, drivers, and guests.

 

  1. OUR LOCAL SUPPLIERS (HOTELS, RESTAURANTS, VISITOR SITES):
  • Our suppliers should provide safety protocols and procedures according to the guidelines of local authorities, in particular to the National Emergency Operation Center (COE).
  • Reservations for churches, museums, and restaurants will be only under reservations to avoid crowds.

 

YASUNI NATIONAL PARK

4.The Yasuni National Park reopen its doors from February 2021 with the proper biosecurity protocols and sanitary measures. A mandatory requirement to visit this place is a negative PCR test carried out maximum 72 hours before entering the Yasuni National Park or their vaccination card against COVID-19.

 

THE GALAPAGOS ISLANDS

  1. GALAPAGOS ISLANDS / TOURISM ACTIVITIES

The Galapagos National Park re-opened operations on July 1st, 2020 and almost 100% of its population is already vaccinated against COVID-19.

5.1 GALAPAGOS ISLANDS ARRIVALS PROTOCOLS

  • All travelers  over 2 years old must present a real-time PCR COVID free test maximum of 72 hours before their arrival to the Galapagos Islands. As an alternative, travelers can present their vaccination card against COVID-19 with its complete doses valid at least 14 days before their flight.
  • If the PCR is provided, travelers must authorize the private laboratory to send the result of the RT-PCR test to the following emails:
  • Children under 2 years are exempt from presenting a negative test or vaccination card upon arrival in Ecuador or Galapagos.
  • For foreigner passengers, if his/her PCR Covid free test continues valid for his arrival date to Galapagos (72 hours before their trip) it is not mandatory to do a new one. Otherwise, they will need to issue a new one in one of the authorized local labs; the list of these labs you can find here: link
  • All passengers must present his/her valid passport, round trip ticket, Galápagos Migration Card (the form should be completed online 24 hours before their trip), and Health Traveler Form for passengers that start their trip in Ecuador. For passengers that start their trip in another country, this form should be filled out at their arrival to one of Ecuador´s international airports.
  • All foreign passengers should have health insurance. This is mandatory.
  • At Galapagos airport, passengers should pay the Galapagos National Park Entrance fee.

 

  • BALTRA AND SAN CRISTOBAL AIRPORTS PROTOCOLS

In order to avoid the spread of the COVID-19 within the islands, both Baltra and San Cristobal Airports have established safety sanitation protocols that include:

  • Both airports have health assistants that will control the temperature of all passengers on their arrival to the islands.
  • It is mandatory the use masks at the airports.
  • Permanent disinfection of the airport zones.
  • Social distancing for the check-in and embarking procedures
  • Luggage disinfection.
  • Free use of hand sanitizer at the airports.

 

  • TOURISM ACTIVITIES PROTOCOLS AT THE ISLANDS

The Galapagos National Park and the Ministry of Environment have established some safety guidelines.

  • All boats should provide alcohol and hand sanitizer for guests and crew to be used before and after any excursion.
  • The use of masks is mandatory for guests and crew for disembarking.
  • The maximum capacity allowed for each point of the visit will be reduced according to the Galapagos National Park new regulations

 

 

PERU

6. PERU SERVICES:

From October 15th, 2020 the following archaeological sites in Sacred Valley, Sacsayhuaman, Pisac, Ollantaytambo, Chinchero, Maras, Moray, Pikillacta and Tipon opened again to visitors with security measures and with a capacity of 40%. Here, the entrance is subject to a prior reservation, in some cases, and to follow the established protocols of each place.

Peru received the “Safe Travels” seal on October 13th, 2020. This seal promotes the country with safety protocols and contributes to the responsible and safe reopening of tourism.

  • ENTRY REQUIREMENTS

All passengers that want to travel to Peru should present the following documents at the airline in his/her departure country:

  • Present a negative PCR COVID-19 test carried out maximum 72 hours before arriving in Peru.
  • Electronic Health Affidavit, and commitment to isolate or quarantine the traveler ”, which can be found on the website of the National Superintendency of Migration (http://e-notificacion.migraciones.gob.pe/dj-salud​)
  • *IMPORTANT NOTE: Peru authorities could ask you for the above-mentioned documents, so please save a copy with you.
  • Every passenger will be surveilled by the Ministry of health through mandatory self-checkups.
  • Each passenger should inform his/her medical condition that includes pre-existing diseases upon the quoted request to the agency.
  • Each passenger should arrive in Peru with his/her face mask and face protector.
  • Each passenger must transport their carry-on bag to the vehicle to avoid external manipulation of it.
  • For domestic flights, you must submit an affidavit that the airlines provide on their website.
  • Passengers coming from Brazil, India and South Africa or who have made a layover at one of these airports, have restricted access to Peru. This measure is valid until May, 2021 and can be extended.

 

6.2. TOUR GUIDES AND TRANSPORTATION:

  • Guides and drivers should always have with them alcohol and hand sanitizer and at the private transport unit as well.
  • Guides and drivers will have with then a digital thermometer in order to be aware of passengers’ corporal temperature.
  • The use of face masks is mandatory at vehicles and during the guiding services. Guides will use microphones.
  • Vehicles will be daily disinfected before each service.
  • Luggage will be fumigated before loading into the vehicles.
  • Social distancing will be followed in each service, and transportation, keeping a proper distance between travelers.
  • Physical interaction such as shaking hands is forbidden between tour guides, drivers, and guests.
  • In case that a guide presents any COVID symptom, she or he will run a COVID test.

 

6.3 MACHU PICCHU

Machu Picchu archaeological site opened his doors. Nowadays, the visit of the place is allowed with a reduced capacity of 40%. This archeological site will apply safety protocols that include the following parameters:

  • All visitors must have their protection elements.
  • Visitors should show their ticket, ID or passport and a signed affidavit of health.
  • The maximum capacity per group will be 8 passengers, including the guide.
  • The purchase of the tickets will be just online.
  • The buses that transport passengers from Aguas Calientes to Machu Picchu and vice-versa will operate every 5 minutes with half capacity.
  • The maximum capacity of this site is 897 visitants per day. The schedule for visits is from 06h00 to 16h00.
  • Children under 12 years old are allowed to visit Machu Picchu, as long as they are accompanied by an adult.
  • The Inca Trail can only be taken in its short version of 2 days/1 night, also in groups of up to 8 people.
  • Neither Machu Picchu mountain, nor Huayna Picchu are currently open at the moment.
  • Social distancing should be kept during the visit to the archeological site.
  • Passengers’ shoes´ soles will be disinfected before entering the complex.
  • All passengers should wash their hands before entering the complex.
  • At the entrance of the complex, there are also thermal points to control passengers’ body temperature.
  • The use of face masks is mandatory during the visit.

 

*IMPORTANT NOTES: These protocols and guidelines are subject to change due to the instructions of the authorities in charge of each destination.

The Galapagos Islands

GALAPAGOS ISLANDS TOURIST ARRIVALS PROTOCOLS

  • All tourists entering to the Galapagos must present a real-time PCR COVID free test done in one of the laboratories authorized by the Ecuador Ministry of Public Health maximum of 96 hours previous to their arrival to the Galapagos Islands.
  • All Tourist (national or foreign) must authorize the private laboratory to send the result of the RT-PCR test to the following emails:
  • Kids and teenagers under 17 years old do not need to present a real-time PCR COVID-free test as a requirement for travel to the islands.
  • For foreigner passengers, if his/her PCR Covid free test continues valid for his arrival date to Galapagos (96 hours previous to their trip) it is not mandatory to do a new one.
  • All passengers must present his/her valid passport, round trip ticket, Galápagos Migration Card (the form should be completed online 24 hours before their trip), and Health Traveler Form for passengers that start their trip in Ecuador.
  • All foreign passengers should have health insurance. This is mandatory.
  • All passengers that have services hired with Link Experiences should present a safe – pass issued by the agency that proves the services hired in advance at Galápagos. This safe-pass should be issued at least 24 hours before their trip.
  • At Galapagos airport, passengers should pay the Galapagos National Park Entrance fee.

 

BALTRA AND SAN CRISTOBAL AIRPORTS PROTOCOLS

  • Both airports have health assistants that will control the temperature of all passengers on their arrival to the islands.
  • It is mandatory the use masks at the airports.
  • Permanent disinfection of the airport zones.
  • Social distancing for the check-in and embarking procedures
  • Luggage disinfection.
  • Free use of hand sanitizer at the airports.

 

TOURISM ACTIVITIES PROTOCOLS AT THE ISLANDS

  • All boats should provide alcohol and hand sanitizer for guests and crew to be used before and after any excursion.
  • Guests’ shoes´ soles will be always disinfected before entering a boat.
  • The use of masks is mandatory for guests and crew for disembarking.
  • The maximum capacity allowed for each point of the visit will be reduced according to the Galapagos National Park new regulations
  • Each naturalist guide could guide only a reduced number of guests, maintaining always social distancing during excursions.
  • Each activity (snorkeling, panga-ride, kayaking) will be split into groups of 8 guests.

 

*IMPORTANT NOTES: These protocols and guidelines are subject to change due to the instructions of the authorities in charge of each destination.

As your local travel company, our client’s well-being is a priority. Every day we are working together with our partners to promote safe and sustainable travel so we can keep offering effortless vacations to our guests!

Peru

  1. PERU SERVICES:

From October 15th, 2020 the following archaeological sites in Sacred Valley, Sacsayhuaman, Pisac, Ollantaytambo, Chinchero, Maras, Moray, Pikillacta and Tipon opened again to visitors with security measures and with a capacity of 40%. Here, the entrance is subject to a prior reservation, in some cases, and to follow the established protocols of each place.

Peru received the “Safe Travels” seal on October 13th, 2020. This seal promotes passengers to visit the country with safety protocols and contributes to the responsible and safe reopening of tourism.

  • ENTRY REQUIREMENTS

All passengers that want to travel to Peru should present the following documents at the airline in his/her departure country:

  • Present a negative PCR COVID-19 test carried out maximum 72 hours before arriving in Peru.
  • Electronic Health Affidavit, and commitment to isolate or quarantine the traveler ”, which can be found on the website of the National Superintendency of Migration (http://e-notificacion.migraciones.gob.pe/dj-salud​)
    • *IMPORTANT NOTE: Peru authorities could ask you for the above-mentioned documents, so please save a copy with you.
  • Every passenger will be surveilled by the Ministry of health through mandatory self-checkups.
  • Each passenger should inform his/her medical condition that includes pre-existing diseases upon the quoted request to the agency.
  • Each passenger should arrive in Peru with his/her face mask and face protector.
  • Each passenger must transport their carry-on bag to the vehicle to avoid external manipulation of it.
  • For domestic flights, you must submit an affidavit that the airlines provide on their website.
  • Passengers coming from Brazil, India and South Africa or who have made a layover at one of these airports, have restricted access to Peru. This measure is valid until May, 2021 and can be extended.

 

5.2. TOUR GUIDES AND TRANSPORTATION:

  • Guides and drivers should always have with them alcohol and hand sanitizer and at the private transport unit as well.
  • Guides and drivers will have with then a digital thermometer in order to be aware of passengers’ corporal temperature.
  • The use of face masks is mandatory at vehicles and during the guiding services. Guides will use microphones.
  • Vehicles will be daily disinfected before each service.
  • Luggage will be fumigated before loading into the vehicles.
  • Social distancing will be followed in each service, and transportation, keeping a proper distance between travelers.
  • Passengers’ shoes´ soles will be always disinfected before entering the vehicle.
  • Physical interaction such as shaking hands is forbidden between tour guides, drivers, and guests.
  • In case that a guide presents any COVID symptom, she or he will run a COVID test.

 

5.3 MACHU PICCHU

Machu Picchu archaeological site opened his doors. Nowadays, the visit of the place is allowed with a reduced capacity of 40%. This archeological site will apply safety protocols that include the following parameters:

  • All visitors must have their protection elements.
  • Visitors should show their ticket, ID or passport and a signed affidavit of health.
  • The maximum capacity per group will be 8 passengers, including the guide.
  • The purchase of the tickets will be just online.
  • The buses that transport passengers from Aguas Calientes to Machu Picchu and vice-versa will operate every 5 minutes with half capacity.
  • The maximum capacity of this site is 897 visitants per day. The schedule for visits is from 06h00 to 16h00.
  • Children under 12 years old are allowed to visit Machu Picchu, as long as they are accompanied by an adult.
  • The Inca Trail can only be taken in its short version of 2 days/1 night, also in groups of up to 8 people.
  • Neither Machu Picchu mountain, nor Huayna Picchu are currently open at the moment.
  • Social distancing should be kept during the visit to the archeological site.
  • Passengers’ shoes´ soles will be disinfected before entering the complex.
  • All passengers should wash their hands before entering the complex.
  • At the entrance of the complex, there are also thermal points to control passengers’ body temperature.
  • The use of face masks is mandatory during the visit.

*IMPORTANT NOTES: These protocols and guidelines are subject to change due to the instructions of the authorities in charge of each destination.

Our team is continuously monitoring how the situation progresses, and in case any significant changes occur in our offered destinations we will notify our guests immediately.

If you need have any questions about future trips, please do not hesitate to contact us we are here for you.

Travel Insurance

Due to the current circumstances, we would like to encourage you to purchase “Cancel for Any Reason” travel insurance coverage, and make sure to understand clearly the cancellation coverage policy.

Novel Coronavirus Facts & Updates

In this map, you can find updated information on confirmed cases around the world, including Ecuador, Peru, and Colombia:

For travel recommendations of the CDC, find information HERE

Thank you for your responsibility and trust in our services during these days. We hope to see you soon in our offered destinations!

If you have any questions do not hesitate to CONTACT US